Privacy Policy for Makasa Digital

Effective Date: 25.09.2025

Makasa Digital (“us”, “we”, or “our”) operates the website makasa.digital (the “Service”).

This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal data when you use our Service, as well as the choices you have regarding that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined, terms in this Privacy Policy have the same meaning as in our Terms of Use.

Definitions

  • Personal Data
    Information about a living individual who can be identified from those data (or from those and other information in our possession).
  • Usage Data
    Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g. duration of a page visit).
  • Cookies
    Small files stored on your device that contain data, which may include an anonymous unique identifier.
  • Data Controller
    The organization that determines the purposes and means of processing personal data. For the purpose of this Privacy Policy, Makasa Digital is the Data Controller.
  • Data Processor (Service Provider)
    Any third party that processes personal data on behalf of the Data Controller.
  • Data Subject
    Any living individual who is the subject of Personal Data.
  • User
    The individual using our Service, who corresponds to the Data Subject.

Information Collection and Use

We collect different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, such as:

  • Email address
  • First and last name
  • Phone number
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out at any time by using the unsubscribe link in emails or contacting us directly.

Usage Data
We may also collect information on how the Service is accessed and used. This may include:

  • IP address
  • Browser type and version
  • Pages visited and time/date of visits
  • Device identifiers and other diagnostic data

Tracking & Cookies Data
We use cookies and similar technologies (such as tags and scripts) to track activity on our Service and improve it.
Examples include:

  • Session Cookies – to operate our Service.
  • Preference Cookies – to remember your preferences and settings.
  • Security Cookies – for security purposes.

You can refuse cookies through your browser settings. However, some features of our Service may not function without them.

Use of Data

Makasa Digital uses collected data to:

  • Provide and maintain the Service
  • Notify you about changes
  • Allow participation in interactive features
  • Provide customer support
  • Monitor and analyze usage
  • Detect, prevent, and address technical issues
  • Provide you with news, offers, and information about services similar to those already purchased or requested (unless you opt out)

Data Retention

We retain Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We may also keep data to comply with legal obligations, resolve disputes, and enforce agreements.

Usage Data is generally retained for a shorter period, except where it’s used to improve security or functionality, or where longer retention is legally required.

Data Transfer

Your information, including Personal Data, may be transferred and maintained on servers located outside your region, where data protection laws may differ.

If we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards (e.g. EU Standard Contractual Clauses).

Disclosure of Data

We may disclose your Personal Data in good faith if required by law or to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate wrongdoing in connection with the Service
  • Protect the safety of users or the public
  • Protect against legal liability

Security of Data

We implement commercially acceptable security measures, but no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights (GDPR)

As a resident of the EU/EEA, you have the following rights:

  • Access your data
  • Rectify inaccuracies
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at info@makasa.digital.
You may also file a complaint with the Commission for Personal Data Protection (CPDP), Bulgaria.

Service Providers

We may employ third-party companies to:

  • Facilitate our Service
  • Provide analytics (e.g. Google Analytics)
  • Provide marketing (e.g. Google Ads, Meta/Facebook Ads)
  • Process payments (PCI-DSS compliant providers)

These providers have access to Personal Data only to perform their tasks and are obligated not to disclose or use it for other purposes.

Links to Other Sites

Our Service may contain links to external sites not operated by us. We are not responsible for their content, privacy policies, or practices. Please review their privacy policies before providing personal data.

Children’s Privacy

Our Service is not directed at individuals under the age of 16. We do not knowingly collect data from children. If you believe your child has provided us with Personal Data, please contact us and we will delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “effective date.” Significant changes may be communicated by email or prominent notice on the Service.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Makasa Digital 

Email: info@makasa.digital